877-419-2378 (toll-free)

Expert medical opinions from leading specialists

Whether you need medical questions answered, a diagnosis double-checked, help deciding on a treatment plan or guidance about a surgery, we can help. Contact us today to make clear and informed medical decisions.

We are transitioning to a new Teladoc Health platform. To request a new case for our expert services, please select "Get Started Now" and complete the form. For a status update on an existing case, please contact us at [email protected] or call us at 1-877-419-2378.

Get started now

Your plan design includes extended family benefits. The service is available for you, your spouse, your dependents, parents and parents-in-law.

Use Teladoc Medical Experts when you:

Are unsure about a diagnosis or need help choosing treatment.

Need help finding a specialist outside of Canada.

Need help finding a local doctor or expert who specializes in treating your condition.

Would like in-depth information and research about your specific condition.

Want to feel like yourself again with mental health guidance.

A team of experts on your side

50,000

leading specialists

450

specialties and subspecialties

"I have a lot more confidence going forward that I have the right doctors and the right treatment plan."

Stephen, Teladoc individual

"If I hadn't gone to Teladoc Medical Experts, I could still be waiting for a diagnosis right now. Now I know what's going on, and I have a name for it. Teladoc Medical Experts really saved me."

Zara, Teladoc individual

"Teladoc Medical Experts made all the difference in my decision on what to do for a course of treatment."

Vikki, Teladoc individual

"Their goal was my best care. I feel like Teladoc Medical Experts helped save my life."

John, Teladoc individual

How it works

Start a case

Submit your request online or by calling 877-419-2378 (toll-free).
Access expert guidance

Connect with a clinician who guides you through every step in the process and coordinates your review with a team of specialists and your existing physician.
Receive collaborative care

Our team of doctors works with you to develop and deliver a clear diagnosis and treatment plan that’s right for you.

A difficult diagnosis

Hear Jay’s story

Expert mental health guidance

Mental Health Navigator

How Mental Health Navigator works

Our expert team is here for you if your mental health condition isn’t improving or if your treatment plan isn’t working. We will gather all your details and concerns, review your medical history and provide a detailed report with recommendations to help you make progress.